Everyone has been there at least once; part of a team or group that has become so dysfunctional there seems to be no way to move forward. This type of behavior often leads to deep frustration and despair, as people in these kinds of environments seem to only respond to negative and often dramatic communication. However, this type of dysfunction is not usually the fault of any one person or group of people on the team but is the result of the team's inability to recognize and deal with a needed change in a positive and healthy way. In this interactive discussion, you will use the latest in behavioral change modeling to learn how to identify the stages of change. You will come to understand and leverage the decisional balance shifts at each stage. You will discover ways to help people move forward in modifying unwanted behaviors in a healthy way. And, most importantly, you will find out how to support people in maintaining those behavior changes into the future. This session will give you the tools you need to help move a team from dysfunctional to functional without having to remove a single head.